Terms of Service

1. Acceptance of Terms

By accessing or using CleanerHQ ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

CleanerHQ is an online directory platform that connects users seeking cleaning services with cleaning service providers. We provide:

• A searchable directory of cleaning businesses
• Business profile pages with contact information and reviews
• The ability for businesses to claim and manage their profiles
• Contact forms to inquire about services

Important: CleanerHQ is a directory service only. We do not provide cleaning services, employ cleaners, or guarantee the quality, safety, or legality of any services provided by listed businesses.

3. User Responsibilities

3.1 For All Users

You agree to:

• Provide accurate and truthful information
• Use the Service only for lawful purposes
• Not interfere with or disrupt the Service
• Not attempt to gain unauthorized access to any systems
• Not use automated systems to access the Service without permission

3.2 For Business Owners

If you claim a business profile, you additionally agree to:

• Only claim businesses you own or are authorized to represent
• Keep business information accurate and up-to-date
• Respond to customer inquiries in a timely manner
• Maintain all required licenses and insurance for your services
• Not post false or misleading information

4. Reviews and Content

4.1 User-Generated Content

Users may submit reviews, ratings, and other content. By submitting content, you:

• Grant CleanerHQ a non-exclusive, royalty-free license to use, display, and distribute the content
• Confirm the content is your original work or you have permission to share it
• Accept responsibility for the accuracy and legality of your content

4.2 Prohibited Content

You may not post content that:

• Is false, misleading, or fraudulent
• Is defamatory, obscene, or offensive
• Infringes on intellectual property rights
• Contains spam, advertising, or promotional material
• Violates any applicable laws or regulations

5. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

CleanerHQ does not warrant that:

• The Service will be uninterrupted or error-free
• Business listings are accurate or complete
• Listed businesses are licensed, insured, or qualified
• Services provided by listed businesses will be satisfactory

You acknowledge that any reliance on business listings is at your own risk.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEANERHQ SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Any damages arising from services provided by listed businesses
• Any conduct of third parties on the Service

Our total liability for any claims related to the Service shall not exceed $100.

7. Indemnification

You agree to indemnify and hold harmless CleanerHQ, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

8. Intellectual Property

The Service and its original content (excluding user-generated content) are owned by CleanerHQ and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

9. Account Termination

We reserve the right to terminate or suspend access to the Service immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Requests from law enforcement
• Extended periods of inactivity

10. Dispute Resolution

Any disputes arising from these Terms or use of the Service shall be:

• First attempted to be resolved through informal negotiation
• Subject to binding arbitration if informal resolution fails
• Governed by the laws of the State of Delaware, USA

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.